SKI AND SNOWBOARD SCHOOL

PREPARE FOR YOUR LESSON

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COVID-19 Response

Thank you for choosing to ski and ride with us this winter. Below is important information specific to this 2020-21 winter season. Please note this information is subject to change at any time and should be reviewed prior to arriving to the resort along with product or program specific pre-arrival information contained within the adjacent tabs.

 

Enhanced Safety Protocols

  • We will be limiting the class size of all group and private lessons to six or fewer people.
  • All participants will be required to complete a pre-arrival self-health screening on the day of and prior to the start of their lesson (and each day of consecutive day lessons).
  • All lessons will meet outdoors and practice physical distancing.
  • Children in group lessons will be considered cohorts and will be permitted to ride lifts together with their instructor.
  • Face coverings will be required for all lesson participants. Coverings must fit closely around the mouth and nose and allow for breathing. Coverings with vents, holes or made of see-through material are not permitted.

Lessons & Reservations

  • Reservations are required at least 48 hours in advance. A mountain access reservation is included with the purchase of a Ski or Snowboard Lesson and applies to the lesson participant(s) only.
  • Lift tickets or Pass Products: A lift ticket or eligible pass product will be required for all lesson participants.

Lunch

  • We are currently only offering half-day group lessons. These lessons do not include lunch. Private full day lessons will have a break for lunch. Please note, lunch is not included in the purchase of a private lesson.

Cancelation Policy

  • Lesson reservations must be cancelled at least 48 hours before the scheduled lesson start time. To review the full terms of sale and cancellation policy, please click here.

Private Lessons

Prior to Your Lesson Date

  • A mountain access reservation is included with the purchase of a Private Lesson for up to 6 participants to encourage related parties to take lessons together.
  • To secure mountain access reservations, please complete this form at least 3 days in advance of your private lesson.
  • Ski/snowboard equipment is not included, equipment are available for purchase and rental online.
  • If you need to change or cancel your reservation please refer to our cancelation policy below.
  • All participants will be required to complete a pre-arrival self-health screening on the day of and prior to the start of their lesson.
  • All lessons will meet outdoors, on snow and practice physical Face coverings will be required.

Where To Check In For A Private Lesson:

Please refer to this Base Area Map when reading the below.

  • If you have reserved rentals, please first go to the Rental Tech Center located on the 1st floor of the Tye Creek Lodge to pick-up your equipment. On weekends and holidays please allow yourself at least 90 minutes to get through the rental process.
  • After collecting your equipment or if you are bringing your own, head directly to the Private Lesson Office; located on the first floor of the Pacific Crest Lodge. Please arrive with your gear at least 10 minutes prior to your lesson start time.
  • Check the road conditions before you leave to ensure you are prepared and plan for extra time for traffic and parking on weekends and holidays.
  • If you are concerned you are running late, our Drop Off Area is located in our main parking lot (Lot A).
  • Unfortunately, checking in after your lesson start time will result in non-refundable lost time in the lesson. If we cannot contact you within 30 minutes of the scheduled start time to determine your arrival status this will be classed as a no show and the lesson will be forfeit and charged in full.

Payment and Cancellation Policy

Lesson products will be charged to your credit card 24-48 hours prior to your lesson start date. Lesson reservations must be cancelled at least 48 hours before the scheduled lesson date via email spcancelations@vailresorts.com or call 206-812-4510. To review the full terms of sale and cancellation policy, please click here. Note that lessons are never cancelled because of weather.


Helmet Policy:

All guests aged 12 and under are required to wear a helmet. Our guests that are 13 and above are strongly recommended to wear a helmet. While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. Rental helmets are available at the Rental Tech Center.


Gratuity:

Gratuities for instructors are not a requirement but a welcomed and appreciated gesture. A 15-20% gratuity based on the cost of the lesson is typical and an appropriate amount.


What To Wear:

Please wear gear that will keep you warm, dry and safe. We recommend:

  • Face coverings are required for all lessons.
  • Dress in layers. You may arrive cold, but warm up once you get moving.
  • Non-cotton full length socks, under-layers, and hat. Wool or synthetic materials work best to wick moisture away from your body keeping you warmer.
  • Water-proof and insulated jacket, pants, and gloves or mittens. The snow in the PNW can be wet, so please come prepared!
  • Goggles.
  • Sunscreen is recommended, even on cloudy days.