Deposit and Cancellation Policy

LIFT TICKET POLICY

All lift ticket products are non-transferable and non-refundable. Online PEAKS rates are only available online. Additional days purchased at the ticket window must be purchased at the window rate. When you purchase lift tickets, you will automatically be enrolled in the Vail Resorts "Peaks" loyalty program, at no cost to you. You will receive program information by standard mail and will be offered the chance to decline.

It is the responsibility of all adult passengers to present valid photo identification upon check-in with their airline. If you are a member of your airline's frequent flyer or other reward club, please present your club number upon check-in. Vail Resorts asks that all passengers reconfirm their flights, with the airlines directly,  24-hours prior to their departure. Prices are per person, and include all taxes & fees in USD. Airline baggage fees may apply and are not included in the price.

(NOTE: children's ski and snowboard lessons require helmets)

SKI AND SNOWBOARD SCHOOL POLICIES

For Daily and Private Lessons

Changes or cancellations MUST be made 2 days prior to your reservation date in order to receive a FULL REFUND. To cancel, please email spcancelations@vailresorts.com or you can call us. For private lesson or youth lesson (ages 12 and under) cancelations please call 206-812-4510 ext. 4516. For adult (ages 13 and up) lesson cancelations please call 206-812-4510 ext. 4230. We recommend you error on the side of caution if you are sick. Full refunds will only be issued for cancellations received 2 days before your lesson date. If you cancel the day prior to your lesson you will be charged a fee of $25 for group lessons or $50 for private lessons. If you cancel after 7:00am the day of your lesson or no call/no show you will be charged the full rate of the lesson reserved. Please note: Refunds are not given due to weather or road conditions; In the event of a full highway or mountain closure we will contact you to reschedule without charge; Refunds are not given for arriving late to your lesson or leaving early.

For Seasonal Programs

Dates will be rescheduled only in the event of a full mountain or highway closure.
Partial refunds will not be offered for days missed.
Seasonal Lesson reservations may be cancelled and reimbursed in full up to one month prior to the start of the program
After this date, Seasonal Lesson Programs and add-ons are non-refundable and non-transferable. 

Helmet Policy

Children age 12 and under must wear a winter sport protective helmet while participating in ski and snowboard school. In addition, children over the age of 12 who participate in designated children's classes or programs must wear a helmet. Rental helmets are available at our children's ski and snowboard school locations for your convenience.

While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. The Resort reminds you that every winter sport participant shares responsibility for his or her safety and for that of others using the ski area facilities. Always show courtesy to others and be aware that there are elements of risk in skiing and snowboarding that common sense and personal awareness can help reduce. Know your ability level and stay within it. Become familiar with and observe "Your Responsibility Code" and share with other skiers the responsibility for a great skiing experience.