Season Passes are non-refundable and non-transferable. We do, however, understand that life is full of the unexpected. If you become medically unable to ski or ride or are relocated out of the area due to employment or deployment we will reimburse your pass to a SnoDough Gift Card using the schedule below:
Unused Pass - 100% anytime throughout the season
If you've used your pass:
Request for reimbursement must be received by Stevens Pass within 30 days of when medical condition or relocation occurred.
Requesting a Reimbursement:
To request a reimbursement, please download a Reimbursement Request Form (76k PDF), complete the form and mail to Guest Relations at the address listed below along with your pass and appropriate documentation or come in to Guest Relations in person.
All reimbursements are at Stevens Pass discretion and approval. All reimbursements are final!
PO Box 609
Leavenworth, WA 98826